Strengthening Fiji’s Aviation Future
14 October 2025
Nadi International Airport has been awarded the ACI Airport Customer Experience Level 1 Accreditation
14 October 2025
We are proud to announce that 𝐍𝐚𝐝𝐢 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐢𝐫𝐩𝐨𝐫𝐭 has been awarded the Airports Council International (ACI) Airport Customer Experience Level 1 Accreditation.
This recognition highlights our commitment to delivering world-class passenger services and ensuring that every traveller experiences the warmth, service, and unique 𝐁𝐮𝐥𝐚 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 that Fiji is known for
The ACI Airport Customer Experience Accreditation is the first and only global certification dedicated to advancing customer experience in the airport industry.
Achieving this milestone underscores our efforts in:
- Understanding passenger expectations
- Embedding customer focus in our strategy
- Continuously improving through the ACI Airport Service Quality (ASQ) survey.
We dedicate this achievement to our incredible Fiji Airports team and stakeholders who work tirelessly every day to make every journey memorable.
